E2E UAT PlatformUAT test plan template
A UAT test plan sets out what the business will test, who tests each part, when testing starts and ends, and how the results are approved. Copy the eight sections below into your own document and fill in the blanks.
1. Purpose and scope
Say what is being tested and why, and what is not in scope.
- System / release:
- Business processes in scope:
- Out of scope:
- UAT objective:
2. Roles and responsibilities
Name a person for every role. Each test step later belongs to one of them.
- UAT Manager:
- Business testers (by department):
- Approvers / sign-off owners:
- IT support / developers:
3. Entry criteria
Conditions that must be true before testing starts.
- System testing completed with no open critical defects
- UAT environment and test data ready
- Testers trained and have access
- Test cases reviewed and approved
4. Schedule
Key dates. Allow time for at least one retest cycle.
- UAT start date:
- Cycle 1 end:
- Retest cycle end:
- Sign-off date:
- Go-live date:
5. Test cases
List each end-to-end scenario with its steps, owner, expected result and required evidence.
- Test case ID | Business process | Priority
- Step | Owner | Action | Expected result | Evidence
6. Defect management
How issues are raised, ranked and fixed.
- Severity levels: Critical / High / Medium / Low
- Who triages defects:
- Target fix time per severity:
- Retest rule: a failed step ends the cycle; retest in a new cycle
7. Exit criteria
When UAT is considered complete.
- 100% of critical test cases passed
- No open critical or high defects
- All required evidence attached
- Open medium/low defects accepted by the business
8. Sign-off
Formal acceptance by the business.
- Name | Role | Decision (Go / Conditional / No-Go) | Date
Turn your plan into a running test
Import your test cases from Excel, assign each step to its owner, and the work hands over automatically with evidence at every step.